How can I contact ClickThatClicks?
You can email us at
admin@clickthatclicks.com — we’re happy to assist you with any questions regarding your orders, products, or support needs!
Do you ship worldwide?
Yes! Through our trusted supplier partners, we help facilitate deliveries to most countries around the world.
Where do you ship from?
Products are shipped directly from our network of verified global suppliers. Shipping origin depends on the supplier's location and the nature of the product.
Can I change or cancel my order?
Please contact us within 12 hours of placing your order. After this window, fulfillment may have already started, but we’ll try our best to help.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express)
When will my order be processed?
Processing usually takes 2–4 business days after payment confirmation. Orders ship Monday–Friday (excluding holidays).
How long will it take to receive my order?
Typically, orders arrive within 7 working day depending on shipping origin and method. We’ll share tracking details once shipped.
What if I don't receive my order?
If your order isn’t delivered within 21 days after shipment, contact us and we’ll arrange a full refund or a replacement.
Will I be charged with customs and taxes?
Prices shown are tax-free in AED. You may be liable for duties or taxes on delivery, set by your local customs authority.
What if the item(s) I received are defective, incorrect, or damaged?
Please contact us right away with your order number, photos, and a description. We’ll help resolve the issue promptly.
When will I receive my refund?
Refunds are processed within 7–10 business days after approval. Timing may vary depending on your bank/payment provider.